Privacy Policy

Effective Date: 30th April 2024

Welcome to Maxwells DIY (“we”, “us”, “our”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, process, and disclose your data when you visit www.maxwellsdiy.co.uk (“the site”).

1. Information We Collect

Personal Data that you provide to us through the website includes:

  • Browsing Data: Information on how you use the site, such as the pages you access, the time you access our site, and the duration of your visit, etc.

Technical Data includes:

  • Log and Device Information: We collect information that your browser sends whenever you visit our site. This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, and the pages of our site that you visit.
  • Cookies and Usage Data: We use cookies and similar tracking technologies to track activity on our site and we hold certain information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality

Where we intend to use your data for a purpose not previously notified to you, we will inform you and provide information on that other purpose prior to that further processing.

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information.
  • Legitimate Interests: We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy.

4. Your Data Protection Rights

Under GDPR, you have the following data protection rights:

  • Right to Access: You have the right to access your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at the details provided below.

5. Sharing of Information

Your information is not shared with third parties except as necessary for the following purposes:

  • Service Providers: We share information with service providers who help us provide the services.
  • Legal Obligations: We may disclose information where required by law or to comply with a legal process.

6. Security of Data

We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, or the practices of this site, please contact us at:

Data Protection Officer
Maxwells (Sunderland) Limited
Unit 4, Durham Road Industrial Estate
Birtley
County Durham
DH3 2BQ

max@maxwellsdiy.co.uk