Terms and Conditions
1. User Data
Please be aware that it is your responsibility to keep this up to date.
Any information given will not be passed on to any third party.
2. Contract
We must receive payment of the whole of the price for the goods that you order before your order can be accepted.
When you place and order online on this website you are making an offer to buy goods.
Once payment has been received by us we will confirm that your order has been accepted by sending an email to your email address.
The contract is then confirmed.
3. Images and Descriptions
Every attempt is made to portray items as accurately as possible although slight variations may occur.
Some items may require self assembly and all measurements are approximations.
The reproduction of colour is as accurate as technical limitations will allow.
Please be aware that there will be differences in colour.
4. Price
Payable prices are set in the website.
Prices are accurate and include VAT.
5. Right for you to Cancel your Contract
You may cancel your contract with us for the goods you order at any time up to the end of the 7th working day from the date you receive the ordered goods and providing you comply with the following you will not have to pay any penalty:
Contact us by email stating that you wish to cancel your order and brief reasons why you are rejecting the goods.
Once you have notified us that you are cancelling your contract, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 7 working days of receipt by us of the goods returned by you and received by us in the condition they were delivered to you.
This cancellation policy does not affect your statutory rights.
6. Cancelation by Maxwell’s DIY
We reserve the right to cancel the contract between us if:
We have insufficient stock to deliver the goods you have ordered
We do not deliver to your area
If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 7 days of your order.
We will not be obliged to offer any additional compensation for loss or disappointment suffered.
7. Delivery and Order Dispatch
We will deliver the goods within 3 days to the addresses given within these areas:
England
Wales
Scotland (excluding: HS, IV, KA, KW, PA, PH AND ZE)
All items are subject to availability.
When a delivery is delayed due to stock availability or unforeseen factors we will advise you of the delay as soon as practicable. We will provide an estimate of the likely dispatch date and allow you to cancel your order if this is unacceptable to you by notifying us by email of your wish to do so at any time before the estimated dispatch date.
If we have insufficient stock to make your order, we will notify you as soon as possible and inform you of this along with the new delivery date. If this is unacceptable you may cancel your order before the new dispatch date by informing us via email.
8. Liability
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email if the problem within 7 working days of the delivery of the goods in question.
Save as precluded by law, we will not liable to you for any indirect or consequential loss, damage, expense (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
9. Changes to the Terms and Conditions
We reserve the right to change the Terms and Conditions, other documents, policies and website content at any time.